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Webtech Ninjas

Websites for service businesses that answer the phone, book the job and help you hire.

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  • chris@webtechninjas.com
  • Orlando, FL

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Already handled.

  1. Services
  2. Tracking & automation

Lead tracking and automation

Know what's working. Skip the busywork.

You shouldn't have to guess which ad, listing or referral brought in last month's jobs. I track every lead back to where it came from, and set up the busywork to run on its own.

Book a free callSee what it costs
  • Free 15 minute call
  • No cookies, nothing personal stored
  • Built around the tools you use
Office manager of a small service company smiling at a sales chart on her laptopA report you can actually read

Sound familiar?

If you can't see it, you can't fix it.

  • I'm spending money on Google and Facebook, and I can't tell you which one brings in work.

  • Leads come in by phone, text, email and the website. Some of them fall through the cracks.

  • I spend my evenings copying customer info from one app into another.

What you get

What I set up

  1. This week's leadsExample
    • DRDana R.Water heater install · Google MapsNew
    • MSMike S.AC not cooling · Google searchCalled
    • LPLisa P.Duct cleaning quote · ReferralBooked
    • TWTom W.New thermostat · FacebookWon
    01

    Every lead in one list

    Calls, forms and bookings land in one list you can check from your phone. Mark each one called, booked or won, and nothing falls through the cracks.

    • Every call, form and booking in one place
    • Mark leads new, called, booked or won
    • Works on your phone, nothing to install
  2. Business owner reading his monthly report at the kitchen table
    02

    Know where your customers came from

    See which leads came from Google, Maps, Facebook or a referral. Each month you get a short report in plain English: what's working, and what I'd fix next.

    • Every call and form tracked to its source
    • A monthly report in plain English
    • Visitor stats with no cookies and nothing personal stored
  3. Runs on its ownExample
    1. Job marked doneIn your calendar or job app
    2. Review request textedTwo hours later, with your Google link
    3. New 5-star reviewOn your Google listing
    03

    Let the busywork run itself

    If you do the same thing after every job, it can probably run on its own: a review request after the job, a nudge when a quote goes quiet, or a new lead sent straight to your scheduling app.

    • Review requests sent after every job
    • Follow-ups when a quote goes quiet
    • New leads sent to the tools you already use

Under the hood

What it's built with

You don't need to know any of this to work with me. But if you're curious, here's what's doing the work, in plain English.

  • Website Stats

    A custom in-house visitor counter. No cookies, nothing personal stored, and too small to slow your site down.

  • Google Analytics

    Google's free visitor stats, set up so your calls and forms count as wins.

  • Lead dashboard

    Every call, form and booking in one private list, stored in a secure Supabase database.

  • Monthly report

    A short PDF in your inbox: visits, calls and leads, what changed, and what to fix next.

  • Custom automations

    The glue between your apps. When one thing happens, like a job marked done, the next step runs on its own.

  • Connections to your tools

    New leads can go straight into Google Sheets, your calendar or the customer app you run jobs from, instead of being typed in twice.

What it costs

Pick the piece you need

The lead dashboard comes with the Run package. Single automations can be added to any package, and the monthly report comes with the Growth care plan.

See full pricing
RunLead dashboard, 2 custom automations and a 90-day check-in
$1,800
Custom automationAdd one to any package
$400
Growth care planMonthly report of visits, calls and leads
$149/mo

Questions

What owners ask me first

Do I have to look at dashboards?

Only if you want to. Most owners just read the monthly report, which says in plain English what happened and what to do next.

What can be automated?

Anything you do the same way every time. Common ones are a review request after each job, a follow-up text when a quote goes quiet, and new leads sent to your scheduling or customer app. We start with the one that saves you the most time.

Will it work with the software I already use?

Usually. Most calendars, spreadsheets and job apps can connect. Tell me what you use on the free call and I'll tell you straight if it can.

Do you track people personally?

No. The visitor counter I use stores no cookies and nothing personal. It counts visits and where they came from, not who someone is.

More ways I help

Other services

All services
  • WebsitesA website that makes your phone ring
  • Google & MapsShow up when neighbors search
  • Lead alerts & bookingNever miss another lead
  • Hiring pagesHire from your own website
  • Website careYour website, looked after

Free 15 minute call

Find out what your website is costing you.

I'll look at your site and your Google listing the way a customer would and show you where leads slip away. Hire me or not, you'll know what to fix first.

Chris NortonAnswers his own phone
Book a free callSee pricing

Website packages start at $600.